Customer Service Specialist
Florence, Kentucky•Full-time
$44,000 - $55,000 annually
$44,000 - $55,000 annually
About the Job
Job Summary:
- The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling.
- Perform essential administrative functions of scanning/indexing paperwork.
- The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.
- Coordinate orders and shipments between Manufacturing and customers.
- Serves as liaison between internal departments and external customers or sales representatives.
- Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.
- Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Pay Rate: $44K - $55K DOE
Hours: Monday through Friday - 8:00am to 5:00pm
Work From Home Monday's and Friday's
Minimum Qualifications & Experience:
- High School Diploma or GED.
- Preferred Bachelor's degree in Business Administration, Communications, or related field.
- 1 - 3 years of general customer service experience.
- Proficient in Microsoft Office applications and ability to work in multiple systems.
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